My Bag

The Premiere Destination for Styling Designer Fashion.
New

Secure Checkout

Return Policy

Returns & Exchanges

Initiate your return by clicking here or email [email protected]

Return policies:

  1. A Return Authorization must be initiated within 5 business days of receiving your shipment
  2. Blue&Cream will only accept returns with a proper Return Authorization
  3. The following are considered final sale and may not be returned
    • On-sale (marked down) items
    • Any orders placed with coupon codes. This includes coupons that were applied to full-priced merchandise
    • Swimwear, underwear, bodysuits, and sunglasses are final sale.
    • All Nike items are final sale
    • International Orders
  4. Footwear is eligible for store credit only
  5. Accessories are eligible for store credit only (please note: sunglasses are final sale and non returnable)
  6. Shipping and handling charges are not refundable.
  7. The return shipping fee is $10 which will be deducted from the refund/credit
  8. Merchandise must not be worn, altered, or washed and must include original tags. Footwear must include the original shoebox
  9. We reserve the right to refuse any return that does not meet our policy. Unauthorized returns will get sent back to the customer and a shipping and restocking fee will be charged to the original form of payment.

Refunds

  • Returns will be processed within 7 business days of receiving your return
  • Refunds will be credited to your original form of payment

Exchanges

Email [email protected] to request a size exchange:

  • The exchange item meets all Return Policy requirements.
  • The size requested for the exchange is in stock.
  • Customers are responsible for the additional shipping cost of $10 which will be charged to the original form of payment.