My Bag

Premiere Online Destination for Designer Fashion, Style, and Trend Discovery

Return Policy

Returns & Exchanges

Initiate your return by clicking here or email [email protected]

Return policies:

  1. A Return Authorization must be initiated within 5 business days of receiving your shipment
  2. Blue&Cream will only accept returns with a proper Return Authorization
  3. The following are considered final sale and may not be returned
    • On-sale (marked down) items
    • Orders placed with coupon codes that are 20% or higher. This includes full-priced merchandise
    • Swimwear, underwear, and bodysuits
    • International Orders
  4. Footwear and accessories are eligible for store credit only
  5. Shipping and handling charges are not refundable.
  6. The return shipping fee is $10 which will be deducted from the refund/credit
  7. Merchandise must not be worn, altered, or washed and must include original tags. Footwear must include the original shoebox

Refunds

  • Returns will be processed within 7 business days of receiving your return
  • Refunds will be credited to your original form of payment

Exchanges

Email [email protected] to request a size exchange:

  • The exchange item meets all Return Policy requirements.
  • The size requested for the exchange is in stock.
*If merchandise is sent back without meeting the Return Policies, customers may get issued a store credit and a restocking fee will be deducted