Returns & Exchanges
- A Return Authorization must be initiated within 5 business days of receiving your shipment
- Blue&Cream will only accept returns with a proper Return Authorization
The following are considered final sale and may not be returned
- On-sale (marked down) items
- Any orders placed with coupon codes. This includes coupons that were applied to full-priced merchandise
- Swimwear, underwear, bodysuits, and sunglasses are final sale.
- All Nike items are final sale
- International Orders
- Footwear is eligible for store credit only
- Accessories are eligible for store credit only (please note: sunglasses are final sale and non returnable)
- Shipping and handling charges are not refundable.
- The return shipping fee is $10 which will be deducted from the refund/credit
- Merchandise must not be worn, altered, or washed and must include original tags. Footwear must include the original shoebox
- We reserve the right to refuse any return that does not meet our policy. Unauthorized returns will get sent back to the customer and a shipping and restocking fee will be charged to the original form of payment.
- Returns will be processed within 7 business days of receiving your return
- Refunds will be credited to your original form of payment
Email firstname.lastname@example.org to request a size exchange:
- The exchange item meets all Return Policy requirements.
- The size requested for the exchange is in stock.
- Customers are responsible for the additional shipping cost of $10 which will be charged to the original form of payment.